Property Standards Policy


Plano will educate the community on the importance of property maintenance and provide proactive inspections to improve the quality of life, enhance the city’s appearance and protect the health and safety of the community.


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Actions

PRS1
Evaluate and leverage technology to increase the effectiveness of on-site inspections and enhance communication with citizenry.
Recurring and On Track
PRS2
Facilitate a reduction of assigned neighborhood units per inspector to effectuate an increased awareness of property maintenance and voluntary compliance.
Recurring and On Track
PRS3
Maintain a citywide catalog of residential properties per neighborhood to develop a housing stock baseline.
On Track
PRS4
Conduct periodic surveys of residential properties to measure change in neighborhood property conditions.
Complete
PRS5
Implement a systematic inspection program for single-family residential structures.
Pending
PRS6
Expand community engagement initiatives with HOAs, crime watch groups, and others to reduce common property maintenance issues and garner increased interactions.
Recurring and On Track
PRS7
Complete an inspection efficiency study to analyze the number of reactive cases reported by residents verses the number of proactive cases identified by staff within a defined period.
Complete
PRS8
Incorporate the use of volunteers to address routine property maintenance violations.
In Progress
PRS9
Develop strategic plans to include the outline of essential processes required for the maintenance and preservation of mixed-use developments and other innovative land use improvements.
Pending
PRS10
Establish best practices to advance voluntary compliance and progressive code enforcement alternatives.
Recurring and On Track


Resources

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